nexG

nexG Platforms

ABOUT US

A Platform for Secure
Conversations and
Reliable Experience

nexG is transforming the B2C interactions for
your business

Reliable Experience

Trusted by Leading Brands

We Help Brands Connect with Their Audience in No-time

Brands Connect
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Our Vision

To build a better-connected world with reliable, robust, secure & dependable technology.

Simplify and enable intelligent conversational interactions & transactions

Ensure data security and safety

Segmentation & analytics to enhance client’s experience

Service delight through technology solutions and strong relationships

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Our Mission

To provide a platform for businesses and consumers to interact seamlessly and
to collaborate with intelligent minds to improve the quality of customer conversations and
service innovations for satisfactory results.

How We Help Engage Your Customers

Customer Support

Customer Support

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Automated Chatbot Based Support

Bot development platform & vertical
specific bots with AI/NLP

agent support

Agent Based Support

Platform to provide conversation
support through agents

Field Team Coordination

Field Team Coordination

Service delivery coordination and
support for field teams

Marketing

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Lead Generation

Lead Generation

Lead Generation bots gathering data and
automating responses

Promotion

Promotions

Up-sale and cross-sale platform for targeted
promotions, conversational marketing

Loyalty

Loyalty

Service delivery coordination and
support for field teams

Marketing
E-commerce

E-Commerce

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Onboarding Registration

Onboarding & Registration

Bots for Authentication KYC and qualification

Catalog Payment

Conversational Catalog & Payments

Conversational Catalog, 1-Click Bill Payment,
Abandoned cart, Upsell & Cross-sell reminders

Order Notifications

Order Notifications

Order tracking, returns, refund, reorder,
services & more

Management Team

Leadership Team