ABOUT US
A Platform for Secure
Conversations and
Reliable Experience
nexG is transforming the B2C interactions for
your business

We Deliver Quality at Scale For
Maximum Engagement
interaction
for smooth
functionality
for a flawless
experience
registered mobile
device
Trusted by Leading Brands


We Help Brands Connect with
Their Audience in No-time
- nexG endeavours to provide a communication platform for a quick, seamless and secure flow of conversational interactions & transactions between businesses and consumers through their preferred choice of channel.
-
Our team is always synchronized with market needs and empowers companies to make effective, fast-paced communication.
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We believe that brands in emerging markets will need to build unique customer experiences for different groups of people in order to find the right audience and sustainability for a product.


Our Vision
dependable technology.
Simplify and enable intelligent conversational interactions & transactions
Ensure data security
and safety
Segmentation & analytics to enhance client’s experience
Service delight through
technology solutions and
strong relationships

Our Mission
To provide a platform for businesses and consumers to interact seamlessly.
And to collaborate with intelligent minds to improve the quality of
customer conversations and service innovations for satisfactory results.
How We Help Engage Your Customers

Customer Support


Automated Chatbot Based Support
Bot development platform & vertical
specific bots with AI/NLP

Agent Based Support
Platform to provide conversation
support through agents

Field Team Coordination
Service delivery coordination and
support for field teams
Marketing


Lead Generation
Lead Generation bots gathering data and
automating responses

Promotions
Up-sale and cross-sale platform for targeted
promotions, conversational marketing

Loyalty
Service delivery coordination and
support for field teams


E-Commerce


Onboarding & Registration
Bots for Authentication KYC and qualification

Conversational Catalog & Payments
Conversational Catalog, 1-Click Bill Payment,
Abandoned cart, Upsell & Cross-sell reminders

Order Notifications
Order tracking, returns, refund, reorder,
services & more
Management Team

Ankit Lunia
Managing Director

Surender Lunia
Director

Ramana Jampala
Director
Leadership Team

Vinod Mehlan
VP-Operations

Baljeet Singh
AVP-Technology

Kalpana Razdan
Head-Human Resources
