nexG Platforms


Boost Student Engagement with AI Chatbots for Better Experience

We can improve the student experience with better course discovery, one-on-one consultations, and automated responses to FAQs using AI chatbots. These chatbots offer seamless communication through written and spoken interfaces.


Trusted by Leading Brands

To Streamline the Process of Student Outreach and Acquisition

Outreach and Acquisition
Engaging Learning Experience

To Provide a More Convenient and Engaging Learning Experience

Provide 24/7 Multi-Language Support for Student Queries

Your University

We Offer Several Advantages that Set us Apart from
Other Student Assistant Services

Assistant Provides

Our AI student assistant provides pre-built micro journeys that cover course discovery, program scheduling, payment plans, and more.

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Messaging Channels

We integrate with over 30 messaging channels, including text, voice, and video, to connect with students on their preferred platform.

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Billpay technology

We utilize 1-Click-Billpay technology to send course renewal reminders with payment links for UPI, wallets, and other payment options.

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Live Chat

Our live-chat support with trained counsellors ensures immediate assistance for student inquiries.

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Demand Analytics

We provide student demand analytics, offering insights on live classes in demand, frequently asked questions, potential new courses, and more.

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Frequently Asked Questions

Conversational AI chatbots can be used in educational institutions to streamline administrative processes, provide personalized support to students, and enhance the overall learning experience. Some examples of how chatbots can be used in education include:

  • Admissions: Chatbots can provide information about admission requirements, deadlines, and procedures, as well as answer frequently asked questions from prospective students.

  • Student support: Chatbots can provide personalized assistance to students on academic and non-academic matters, such as course registration, financial aid, and campus resources.

  • Learning assistance: Chatbots can assist students with their learning by providing access to educational materials, answering questions about course content, and offering study tips and strategies.

  • Administrative tasks: Chatbots can assist administrative staff with tasks such as scheduling appointments, managing calendars, and processing paperwork.

According to a report by Technavio, the global market for chatbots in education is expected to grow at a compound annual growth rate (CAGR) of over 32% from 2020 to 2024. While there is no exact percentage of educational institutions currently using chatbots, it is clear that the adoption of chatbots in education is on the rise. Many educational institutions, including universities and K-12 schools, are exploring the potential of chatbots to enhance the learning experience and streamline administrative processes.

Information security is a critical concern when developing a chatbot for the education sector. To ensure that student and institutional data is protected, the following measures should be taken:

  • Encryption: All data transmitted between the chatbot and users should be encrypted to prevent interception and unauthorized access.


  • Authentication: The chatbot should verify the identity of users to prevent unauthorized access to sensitive data.


  • Access control: Access to sensitive data should be limited to authorized personnel only, and access should be granted on a need-to-know basis.


  • Regular audits: The chatbot should be regularly audited to ensure that security protocols are being followed and to identify and address any vulnerabilities.


  • Compliance: The chatbot should comply with all relevant data privacy and security regulations, such as GDPR and HIPAA.