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Keep your customers informed at every step with clear, timely alerts for successful or failed transactions—automatically sent without extra effort from your side. It’s reliable communication that builds trust and reduces confusion.
Make every conversation count by turning chats into actionable support tickets through an easy-to-use helpdesk dashboard. Stay organized, respond faster, and keep your customers happy without missing a beat.
Reach more shoppers and make their buying journey smoother by connecting your store with tools that support easy integration. It’s a simple way to offer better experiences and grow your sales.
Send the right message to the right people—automatically. Share personalized updates, reach specific audiences, and track how your campaigns are doing, all through connected marketing tools that work in the background while you focus on growth.
Let your clients plan ahead by setting up messages based on event type, date, occasion, and delivery time. It’s a simple way to stay organized, timely, and always relevant in your communication.
An SMS API is a programming interface that allows developers to integrate SMS functionality into their applications, websites, or software. It provides a reliable and secure system for businesses to send and receive SMS messages. The API enables businesses to automate their SMS messaging, which can save time and reduce errors compared to sending messages manually. With an SMS API, businesses can also track delivery status and receive detailed reports on message delivery and performance.
SMS API can be used for a wide range of purposes, such as sending appointment reminders, order confirmations, two-factor authentication messages, marketing campaigns, alerts and notifications, and more. SMS messages have high open and read rates, making them an effective way to communicate with customers, employees, or users. SMS API can also be integrated with other channels, such as email, voice, or social media, to provide a multichannel communication experience.
To integrate SMS API into your application, you need to follow these steps:
DLT (Distributed Ledger Technology) registration is a mandatory registration process for businesses or individuals who want to send bulk SMS messages in India. The Telecom Regulatory Authority of India (TRAI) has made it compulsory for all telemarketers to register on the DLT platform to avoid spam and fraudulent SMS messages. The DLT platform provides a centralized system for telemarketers to register their headers and templates, and to authenticate and authorize their SMS traffic. Telemarketers need to provide their business details, such as PAN, GST, and CIN, to register on the DLT platform, and they need to comply with the rules and regulations set by TRAI.
Yes, it does. The cost of sending SMS messages varies depending on the SMS API provider and the destination country. However, nexG Platforms offers affordable and flexible pricing plans to suit your business needs. You can choose from prepaid or postpaid plans, depending on your usage volume and frequency. Prepaid plans allow you to purchase SMS credits upfront and use them as needed, while postpaid plans bill you monthly based on your actual usage. You can also choose from different SMS routes and delivery options, such as promotional or transactional, and standard or priority delivery.