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Tailored recommendations for complete purchases and higher order values.
Smart follow-ups that drive long-term value.
Recover lost carts with smart messages.
Reach shoppers with relevant updates.
Resolve issues with multiple communication channels.
Turn abandoned carts into completed purchases.
Ecommerce messaging & email solutions for expert guidance & higher conversions.
Multi channel communication for personalized support and sales.
Reach customers on messaging channels, voice, and video. Offer better banking with integrated omnichannel support and Voice & Video AI.
Pay bills, EMIs, and more directly in chat. Making in-app payments a breeze for customers.
Guided steps and online docs make digital KYC easy. Complete video KYC anytime, anywhere.
Get help in your own language. Enjoy secure, natural chats with your personal AI assistant.
Retail Conversational AI is a technology that uses natural language processing and machine learning to create human-like conversations with customers. It is used in the retail industry to provide customers with a personalized and engaging shopping experience through chatbots, virtual assistants, and voice assistants.
Retail chatbots can provide several advantages for businesses, such as 24/7 customer support, personalized recommendations, streamlined customer service, and increased customer engagement. They can also help businesses save time and resources by automating tasks such as order tracking and inventory management.
Conversational commerce is the process of using chatbots, voice assistants, and other conversational AI tools to facilitate online purchases and transactions. It involves using natural language processing and machine learning to create personalized and engaging shopping experiences for customers.
Yes, social media channels such as Facebook, Twitter, and Instagram provide tools for businesses to track and analyze customer feedback. These tools can help businesses identify trends, monitor brand reputation, and respond to customer inquiries and complaints.
Yes, chatbots can be useful for small businesses as they can help automate customer service tasks, provide personalized recommendations, and increase customer engagement. Chatbots can also help small businesses save time and resources by automating repetitive tasks and improving the efficiency of their operations.