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Ecommerce Solutions that Connect, Convert, and keep Customers coming back
Customer Engagement Solutions That Help You Sell More
- Interactive product catalogues for shoppers with personalized recommendations.
- Create journeys on WhatsApp Business to send timely cart reminders, order updates, and offers.
- Drive higher retention with back-in-stock alerts and simple reorder options.
Increase Sales
Tailored recommendations for complete purchases and higher order values.
Retain Customers
Smart follow-ups that drive long-term value.
Improve Conversions and Customer Value with Practical Ecommerce Solutions
- Individualize product suggestions that match unique shopper intent.
- Use RCS messaging for e-commerce to send timely alerts and reduce cart drop-offs.
- Enhance trust by sending instant payment confirmations, and suspicious activity alerts.
Timely Alerts
Recover lost carts with smart messages.
RCS Messaging
Reach shoppers with relevant updates.
Automate Sales and Customer Support with Messaging Automation
- CPaaS solutions simplify post-purchase experiences by automating return and refund notifications, pickup scheduling, and status updates.
- Reduce manual intervention, speed up resolution, and enhance customer satisfaction.
- Drive higher lifetime value with an unified digital customer journey across WhatsApp, SMS, Email, and Voice.
Efficient Support
Resolve issues with multiple communication channels.
Streamlined Recovery
Turn abandoned carts into completed purchases.
E-commerce Solutions for Personalized Customer Engagement
- Deliver expert guidance through real-time messaging via WhatsApp, RCS, SMS, and Email.
- Provide shoppers with a customized and easy-to-navigate shopping experience across multiple channels.
- Drive sales by keeping customers engaged at every step, boosting revenue.
Real-Time Shopper Assistance
Ecommerce messaging & email solutions for expert guidance & higher conversions.
Engagement that Sells
Multi channel communication for personalized support and sales.
We Offer a Variety of Compelling Reasons
to Choose Our Services
Omni Channel Reach
Reach customers on messaging channels, voice, and video. Offer better banking with integrated omnichannel support and Voice & Video AI.
Easy In-Chat Pay
Pay bills, EMIs, and more directly in chat. Making in-app payments a breeze for customers.
Simple KYC Process
Guided steps and online docs make digital KYC easy. Complete video KYC anytime, anywhere.
Your Smart Assistant
Get help in your own language. Enjoy secure, natural chats with your personal AI assistant.
Frequently Asked Questions
1. What precisely is Retail Conversational AI?
Retail Conversational AI is a technology that uses natural language processing and machine learning to create human-like conversations with customers. It is used in the retail industry to provide customers with a personalized and engaging shopping experience through chatbots, virtual assistants, and voice assistants.
2. What are the advantages of using a retail chatbot?
Retail chatbots can provide several advantages for businesses, such as 24/7 customer support, personalized recommendations, streamlined customer service, and increased customer engagement. They can also help businesses save time and resources by automating tasks such as order tracking and inventory management.
3. What is the process of conversational commerce?
Conversational commerce is the process of using chatbots, voice assistants, and other conversational AI tools to facilitate online purchases and transactions. It involves using natural language processing and machine learning to create personalized and engaging shopping experiences for customers.
4. Can I track customer feedback through my social media channels?
Yes, social media channels such as Facebook, Twitter, and Instagram provide tools for businesses to track and analyze customer feedback. These tools can help businesses identify trends, monitor brand reputation, and respond to customer inquiries and complaints.
5. Is a chatbot useful for small businesses?
Yes, chatbots can be useful for small businesses as they can help automate customer service tasks, provide personalized recommendations, and increase customer engagement. Chatbots can also help small businesses save time and resources by automating repetitive tasks and improving the efficiency of their operations.