+91 8929515515
Call US
A Chat Platform Built for Real Conversations
Create Chatbots That Connect: Intuitive Tools and Simple APIs for Smarter Conversations
Template Library
Create Chatbots That Connect: Intuitive Tools and Simple APIs for Smarter Conversations.
AI Language Models
Integrate extensively trained bots on domain-specific AI pipelines to standardize and reuse across multiple industry domains.
Efficient Coding Tools
Create your own conversation flow with our flow Builder and train your chatbots with customized information.
NLP Models
Natural Language Processing (NLP) models for front-end services help in scripting conversational dialogues.
Chatbot Benefits
Why Consider Chatbots for Your Business?
- Higher Bot Efficiency - Reduce response time and improve accuracy with a chatbot that learns and adapts. Enhance productivity and customer satisfaction effortlessly.
- Response Variations - Make conversations feel more natural with varied responses that mimic human interaction. Keep customers engaged with dynamic and fresh replies.
- Dynamic Responses - Tailor responses to user needs in real-time, creating more personalized and relevant conversations. Drive better outcomes with context-aware interactions.
- Easy to Use - No complex setups—just intuitive tools and clear guidance. Launch your chatbot quickly and watch it deliver results from day one.
- Scalable - Grow your business confidently with a chatbot that adapts to your needs. From a few chats to thousands, your chatbot scales seamlessly with demand.
- Multilingual Bot - Connect with customers worldwide by offering seamless conversations in multiple languages. Build trust and engagement with a truly global audience.
Add Pre-built AI Modules for Industry Specific Solutions
Banking and Financial
Performance KYC, loan searching, payment portals, branch locator, and transactional information to customers.
Digital Marketing
Make professional campaigns and integrate chatbots for lead generation, analytics, feedback collection, and offer selection.
Ecommerce
Communicate with customers and deliver package updates, order arrival rescheduling, and track customer complaints for a seamless shopping experience.
Travel
Prompt travel itineraries, flight upgrades, and hotel details, and overlook host customer chat portals to users on your website or mobile application.
Frequently Asked Questions
1. What exactly are chatbots?
A chatbot is a computer program designed to simulate conversation with human users, typically over the internet. They use natural language processing (NLP) to understand the user’s message and provide a response accordingly.
2. How do chatbots from nexG Platforms benefit companies?
nexG Platforms chatbots can help businesses in various ways, such as providing instant customer support, automating repetitive tasks, reducing operational costs, increasing sales, and improving customer engagement.
3. How long does it take to implement a chatbot?
The implementation of a chatbot depends on various factors, such as complexity, customization, and integration with other systems. However, with nexG Platforms, the implementation can take as little as a few weeks to a few months.
4. What inquiries ought the chatbot to be able to respond to?
The chatbot should be able to answer common questions related to the business, such as product information, pricing, shipping, and returns. It should also be able to handle frequently asked questions and provide solutions to common problems.
5. Which channels are supported by nexG chatbots?
nexG chatbots support various channels such as websites, mobile apps, messaging platforms (WhatsApp, Facebook Messenger, etc.), and voice assistants (Amazon Alexa, Google Assistant, etc.).
6. How can I get customer support assistance from nexG chatbots?
nexG chatbots can provide 24/7 customer support, handle multiple inquiries simultaneously, and provide instant responses to customer queries. They can also improve customer satisfaction by reducing response time and providing personalized recommendations.
7. How do nexG chatbots function?
nexG chatbots use natural language processing (NLP) to understand the user’s message and provide a relevant response. They are powered by machine learning algorithms that learn from past interactions and improve their responses over time. They can also integrate with other systems such as customer relationship management (CRM) and enterprise resource planning (ERP) to provide a seamless experience for customers.