CHATBOT
Train and Customize Chatbots to Deploy on any Platform
Trusted by Leading Brands
Harness the Power of AI-Powered Chatbots with Effective
Bot-Building Tools, AI Models, and APIs
Template Library
Select and personalize from a pre-built bot template to launch a fully functional chatbot in no time.
Efficient Coding Tools
Create your own conversation flow with our flow Builder and train your chatbots with customized information.
AI Language Models
Integrate extensively trained bots on domain-specific AI pipelines to standardize and reuse across multiple industry domains.
NLP Models
Natural Language Processing (NLP) models for front-end services help in scripting conversational dialogues.
Drive Business by Enhancing Brand Engagement Via
AI Chatbots
Multilingual Bot
Chatbot supporting Indian and international languages. The bot can support a mix of Hindi and English and other languages in pure mode.
Same Bot Supports FAQ and NLP
Chatbot has a flexible engine that can be used to develop a mix of FAQ based questions and NLP based free flow conversational questions.
Higher Bot Efficiency
The new conversational AI is more efficient in understanding the end user context and improving NPS/CSAT. The chatbot is more sagacious with respect to user queries.
Intent Session Termination
Chatbot can terminate the bot session anytime by typing a specific keyword and will restart the conversation saving end user's time.
Dynamic Responses
Chatbot has a dynamic responses function which allows it to fetch & replace variables in the response with values from the linked connection.
Response Variations
The customized AI engine has a simpler way that will help in managing response variations without any logic or code add on. We can add multiple variations of the response that will make chatbot more responsive.
Add Pre-built AI Modules for Industry-Specific
Solutions
Banking and Financial Services (BFSI)
Performance KYC, loan searching, payment portals, branch locator, and transactional information to customers.
Digital Marketing
Make professional campaigns and integrate chatbots for lead generation, analytics, feedback collection, and offer selection.
E-Commerce
Communicate with customers and deliver package updates, order arrival rescheduling, and track customer complaints for a seamless shopping experience.
Travel
Prompt travel itineraries, flight upgrades, and hotel details, and overlook host customer chat portals to users on your website or mobile application.
Frequently Asked Questions
A chatbot is a computer program designed to simulate conversation with human users, typically over the internet. They use natural language processing (NLP) to understand the user’s message and provide a response accordingly.
nexG Platforms chatbots can help businesses in various ways, such as providing instant customer support, automating repetitive tasks, reducing operational costs, increasing sales, and improving customer engagement.
The implementation of a chatbot depends on various factors, such as complexity, customization, and integration with other systems. However, with nexG Platforms, the implementation can take as little as a few weeks to a few months.
The chatbot should be able to answer common questions related to the business, such as product information, pricing, shipping, and returns. It should also be able to handle frequently asked questions and provide solutions to common problems.
nexG chatbots support various channels such as websites, mobile apps, messaging platforms (WhatsApp, Facebook Messenger, etc.), and voice assistants (Amazon Alexa, Google Assistant, etc.).
nexG chatbots can provide 24/7 customer support, handle multiple inquiries simultaneously, and provide instant responses to customer queries. They can also improve customer satisfaction by reducing response time and providing personalized recommendations.
nexG chatbots use natural language processing (NLP) to understand the user’s message and provide a relevant response. They are powered by machine learning algorithms that learn from past interactions and improve their responses over time. They can also integrate with other systems such as customer relationship management (CRM) and enterprise resource planning (ERP) to provide a seamless experience for customers.
