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Branded, rich media messages from a verified sender like an app, not just a text

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RCS Business Messaging platform enabling interactive, media-rich customer conversations with verified sender, real-time engagement, and improved customer experience.

We Deliver Quality at Scale For
Maximum Engagement

85 %

Read rate within 3 minutes

200 %

Higher engagement than SMS

95 %

Message open rate via RCS

60 %

Click-through rate increase

Why Choose RCS Business Messaging

Make every message count with rich, branded, and actionable conversations—delivered right to your customer’s inbox.

  • Branded Identity: Show your logo, name, and verification badge to build instant trust and recognition.
  • Interactive Features: Let customers tap buttons, view carousels, and take action—without leaving their messaging app.
  • Rich Media Support: Share images, videos, and maps to make your messages more engaging and informative.
  • Real-Time Delivery Insights: Track reads and responses to understand what works and improve every campaign.
Campaign Engagement
0
Customer Response Rate
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RCS Business Messaging services enabling interactive travel promotions, real-time customer engagement, verified sender conversations, and rich media experiences.

Tailored Conversations for Every Industry
All in One Inbox

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HEALTHCARE

Send health tips, appointment reminders, test results, and follow-up updates with rich media, quick replies, sender name, verified branding, and enhanced visuals making RCS in healthcare communication a more engaging and trusted channel for patients.

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BFSI

Share account updates, transaction alerts, payment reminders, fraud notifications and EMI details with quick reply buttons, verified sender ID & rich media support - delivered securely and directly into the inbox, making RCS in banking a trusted customer communication channel

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ECOMMERCE

Let shoppers explore products, receive order updates, confirm deliveries & make secure payments all through rich, interactive messages that feel personal, reduce drop-offs, improve customer experience, drive repeat purchases, and elevate your e‑commerce RCS marketing messages.

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LOGISTICS

Offer location maps, order tracking, delivery timelines, real-time status updates, customer support options, and quick reply buttons in a single RCS thread - so customers always know where their package is and what’s next, without switching apps or waiting endlessly.

Discover More, Connect Better with RCS Messaging

Key benefits of RCS Business Messaging, including verified sender identity
Rich media messaging, real-time updates, interactive quick actions
fast replies, and customer engagement through secure, media-rich conversations.

Frequently Asked Questions

1. Is RCS better than SMS?

Rich Communication Services (RCS) offer enhanced multimedia features and a richer user experience compared to traditional SMS.

2. What is the difference between RCS and WhatsApp?

RCS is a protocol that upgrades SMS capabilities, while WhatsApp is a messaging application that supports various multimedia formats and is owned by Facebook.

3. Is RCS only for Android phones?

Initially, RCS was primarily associated with Android phones, but it is gradually becoming available on other platforms as well.

4. How do I access RCS?

You can get access to RCS with the help of a service provider like NexG. This functionality depends on the device, carrier support, and the messaging app being used, with some devices and carriers offering native RCS support.