Transforming
Customer Interactions
We help businesses transform the customer experience with
personalized, data-driven multi-channel support.
Your communication partner throughout the customer life cycle, from acquisition to retention
nexG Platforms is now a Business Partner of Meta
Features nexG and short description
Experience nexG's communication platform’ that makes bulk SMS for enterprises impactful and simpler
Features nexG and short description
Crafting a New World of Communication between Businesses and Customers
We Deliver Quality at Scale For
Maximum Engagement
interaction
up-time
for a flawless
experience
Trusted by Leading Brands
Services Offered
Single platform endless opportunities
Optimize customer interaction through their preferred communication channel
Messaging
Voice
Chatbot
Tailormade Solutions
Build Better Relationships with Customers Through
Advanced, Secure, and Dependable Technology
Reduce the complexity and enable intelligent conversational interactions and transactions
Maintain data security
and safety
Client experience can be improved by segmentation and analytics
Service joy is achieved via the use of technology and strong relationships
Client Testimonials
We are very pleased with the service and support provided by nexG platforms for bulk SMS services. SMS service is an essential component of our service, and we got very good support from team nexG.
nexG is our first-ever choice because of it's feature-rich solution with several integration capabilities in the contact center solutions space.
We strongly recommend the SMS service provided by nexG platforms to any educational institution. The platform is very simple to use and has transformed our school's communication with parents.
Industry Specific Solutions
Our Platform Across Industries
We understand your business and can make every customer touchpoint
conversational across marketing, commerce, and support
BFSI
Our platform offers more than 150 ready-to-use conversational engagement pathways that securely automate customer interactions in sales and support functions, ensuring scalability and flexibility.
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Education
Our AI chatbots can enhance the student experience by improving course discovery, providing one-on-one consultations, and answering frequently asked questions through both written and spoken interfaces, resulting in seamless communication.
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Healthcare
Automating tasks such as outreach, appointment scheduling, feedback gathering, and consultation reminders frees up staff time and improves health outcomes, benefiting patients and healthcare providers alike.
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E-commerce
By using AI chatbots, customers can receive expert guidance on-demand, anytime and anywhere, resulting in a personalized shopping experience that promotes sales, increases revenue, and simplifies navigation.
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Media
Our AI bots can enhance the customer experience by automating subscription renewals, promoting new shows, and providing personalized content recommendations, ultimately reducing the workload of customer service representatives and giving businesses a competitive advantage.
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