WhatsApp vs SMS: Which Works Better for Retail Brands?
Picture this. A customer has just placed an order for their favorite sneakers from a retail brand. Within seconds, they receive a short text message confirming the purchase. A little later, they also get a WhatsApp message with tracking details, a picture of the sneakers, and a friendly “Thanks for shopping with us!” Now, here’s […]
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How Healthcare Providers Can Benefit from WhatsApp Business and Chatbots
Healthcare has always been about people. But let’s face it running a healthcare practice today means juggling endless phone calls, manual appointment logs, long waiting queues, and frustrated patients who just want quick answers. That’s where technology quietly steps in to make life easier. WhatsApp Business and chatbots are no longer just tools for e-commerce […]
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